Terms of Service

Last updated: August 23, 2024

By using or paying for the FRKN VPN service provided by FRKN LLP, you agree to these terms. Any significant changes to these terms will be notified through a prominent announcement on frkn.org/blog at least one month before they take effect. If you wish to exercise your right to opt out of such changes, you must stop using the service (for refunds, see below).

The user agrees that the English version of the agreement takes precedence in case of discrepancies with translations into other languages.

Service

The VPN service protects personal information through encryption and conceals user metadata by replacing their IP address with one of ours. This replacement address is used by many other users, which not only protects each user's data but also hides their activity pattern. Thus, the traceable chain between users and their online activity is broken.

We do not block or filter domains, except when requested by the IP address owner or when known botnet addresses cause our servers to be blocked by hosting providers. We intercept DNS requests (port 53) to prevent DNS leaks.

We do not modify, redirect, or inject data into user traffic.

Service Access

To use the service, you need to use an FRKN account number along with the FRKN VPN application or with another WireGuard, XRay, or OpenVPN client and our downloadable configuration files.

We are not the developer, owner, or provider of third-party applications used to connect to the service (WireGuard, XRay, OpenVPN). We are not responsible for the operation, functionality, security, or compatibility of these applications.

One account can be used on 5 devices. You are prohibited from using this service to provide a service similar to that provided by FRKN, or other services where VPN constitutes a significant part of the service.

Security

The user undertakes to independently take appropriate measures to ensure the security of their device and prevent unauthorized access by third parties.

The user agrees to use the service and website only for lawful purposes and by lawful means, taking into account local legislation.

The user is responsible for the safekeeping of the data required to connect to the service. In case of their loss or compromise, the user must immediately notify the administration.

Payment

We accept cryptocurrency, credit cards, iOS/Android in-app purchases, vouchers, and cash USD. The price may vary when purchased through the App Store or an official reseller. The service is activated as soon as the payment is credited, and time will start counting. These terms expire at the end of the paid period.

Refund Policy

We offer users a 30-day money-back guarantee. The 30-day period starts from the moment of payment. If you have complaints about the service after this period, the remaining time may be refunded. Please contact mail@frkn.org

We do not offer refunds for cash payments. Refund requests for purchases made through the App Store or reseller must be directed to them directly.

In the case of refunds for purchases made in cryptocurrency, the refund will be made to the same cryptocurrency wallet from which the payment was made.

Privacy

We want you to remain anonymous when using our service, so our policy is to never store activity logs or metadata and minimize data storage.

However, when paying by bank transfer and Stripe, your bank and payment providers will process your personal data as controllers of such processing. You can read more about payment providers on their websites.

Disclaimer

FRKN VPN reserves the right to modify the service by updating the software or making changes to certain features. We will try to prevent interruptions and defects in the operation of the service and on our website. Despite our efforts, the service is provided on an "as is" and "as available" basis, and we do not guarantee that the service will be available at any time, nor the accuracy of the service or any material provided by the service or on the FRKN website. You are fully responsible for the use of the service.

Contact Information

FRKN LLP

Reg. number OC453122

Address: 111 Fulham Palace Road, London, United Kingdom, W6 8JA